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The Hikvision Gen 2 cameras have advanced motion detection inbuilt to heavily reduce false events unlike other cameras on the market. Although the technology is extremely accurate, it is not always perfect straight away and may need some minor adjustments. Below is a step by step guide on how to adjust these events to ensure that you are not getting false alerts, but are still getting the genuine events. Please note, if the lights are coming on and the notifications aren’t coming through to your phone, your phone settings are causing likely the issue.
If you have a TV/Monitor connected to your NVR
Firstly, you will need to access the events:
If you do not have a TV/Monitor connected to your NVR
If You Have Many False Alerts Notifications
If You Are Not Getting Any Notifications and the Lights Are Not Coming On
Click the button below to adjust the white light on your ColorVU cameras. The white light can be set to switch on once the Smart Events you have drawn has been triggered.
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